Why can’t I draw a fortune yet?
Paid draws need Fortune Tokens. Payments are not open yet, so the draw currently stays locked. When your balance is empty, the cylinder gently shakes to remind you to get tokens first.
What is a Fortune Token?
1 Fortune Token = 1 new fortune draw. Purchased tokens never expire. See the fortune bundles.
Can I save my fortune as a picture?
Once a fortune is revealed, choose Save Fortune to download its image. On a phone, your browser may put the image in Downloads rather than directly in Photos.
How do gifts work?
Choose a bundle, an envelope, and your recipient’s email, then add an optional personal message. Gift purchase and email delivery are not open yet; trying the form does not charge you or send an email. Choose a gift.
Will I need an account?
Email-link sign-in is planned so you can access your balance without remembering a password. It is not available yet; the final sign-in steps will appear when purchases open.
Can I request a refund?
Our proposed policy offers full refunds for entirely unused bundles requested within 14 days of purchase. Mandatory consumer rights still apply. Email us to request one; there is no automatic customer refund button. Read Terms.
What if a payment or gift goes wrong?
Contact us with the purchase email and receipt reference. We will check missing tokens, duplicate charges, or a gift that did not arrive. Never send full card details. Purchases are not currently enabled.
Does a fortune predict the future?
Fortunes are for entertainment, cultural exploration, and reflection. They are not promises about the future or a substitute for professional advice.
Still need a hand?
hello@chinesenumberfortune.com
For purchase questions, please include your receipt reference.